How to react to spam? Here's what to do. It is not uncommon to receive text messages, or voice messages (on the answering machine) such as “Hello! EDF Service! Please call 0 800 xxx xxx to resolve a billing problem”. People thinking it's EDF, call this number which is surcharged. In reality, it is not EDF but a SPAM. It is to report such messages that the service SMS spam has been created.
In case of advertising spam
Do you think the text message you received is an advertisement? It is therefore surely a company that sent it to you. It is then not necessary to report this message as “SPAM”. Simply reply STOP to the message for the sender to remove your details from its database. Normally, you will then receive a message confirming your unsubscription. If you want to know the contact details of the customer service of the company that sent you a message, answer CONTACT to the advertising message. You will then receive a message in return, with the coordinates. Sending the STOP or CONTACT message is not surcharged. These devices only work with senders so the number is made up of 5 digits and starts with 3, 4, 5, 6, 7 or 8. The STOP function only unsubscribes you from the sender to whom you sent the STOP message .
In case of abusive spam
Do you receive messages prompting you to call back a number (that you don't know)? A company, to which it is impossible for you to unsubscribe using the STOP function, sends you abusive advertising messages? You are therefore surely dealing with scammers. These encourage people who receive their messages to call a premium rate number. If you call this number or send a message to it, you will see your consumer credit decrease very quickly. The “crooks” will thus earn part of the credit that will have been debited. To report a fraudulent SMS, simply forward it to 33700. You must forward the message as you received it. You will then receive an SMS from 33700, asking you to indicate which number sent you the fraudulent message. Reply with only the sender's number. You will then receive another SMS from 33700 informing you that the report is over. To report a fraudulent voice message, send by SMS to 33700: spamvocal followed by the number to report. Example: spamvocal 08 99 13 21 34 You will then receive a message telling you that the report has been completed.
Following the reports, actions are taken by the operators, with the shippers concerned.
